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The Ritz-Carlton Maui, Kapalua, Lahaina
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Key details
About the Hotel
1 Ritz-Carlton Drive,
Lahaina,
Hawaii,
United States,
96761,
Hawaii
The Ritz-Carlton Maui, Kapalua is a 5-star Lahaina hotel featuring a beachfront location and extensive amenities. Guests can indulge in a range of culinary experiences at its restaurants and relax at the award-winning spa.
Rooms & Amenities
Rooms at The Ritz-Carlton Maui, Kapalua provide views of the Pacific Ocean or resort grounds from private patios or lanais. Each room is equipped with a TV, coffee machine, and electronics charging station, along with spacious en suite bathrooms featuring deep soaking bathtubs and premium toiletries.
Dining Options
Dining at The Ritz-Carlton Maui, Kapalua includes locally sourced ingredients at various restaurants, including the newly reimagined Banyan Tree. Guests can enjoy breakfast favorites, a Club Level menu featuring fresh Maui produce, and culinary offerings from both land and sea inspired by local traditions.
Leisure & Activities
Leisure activities at The Ritz-Carlton Maui, Kapalua encompass its large pool area, wellness programs, and cultural excursions featuring the Honokahua Preservation Site. Guests can engage in golf at nearby championship courses and explore local landscapes through organized activities.
Business & Services
The Ritz-Carlton Maui, Kapalua features conference spaces equipped for meetings and events. The dedicated Club Level concierge assists in arranging activities and experiences tailored to families, including kid-friendly excursions.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Heavenly Spa Retreat
“The spa experience was absolutely amazing! I've visited many spas, but this one truly stands out with its really good treatments and serene atmosphere.” view full review
Club Lounge Delight
“The club lounge was a highlight of our stay, offering a fabulous selection of food and drinks that felt almost excessive in the best way possible.” view full review
Spacious and Cozy
“Our room was impressively large, even bigger than our first apartment, and the enormous bathroom made it feel luxurious while also being incredibly comfortable.” view full review
Relaxing Yoga Classes
“I thoroughly enjoyed the complimentary yoga classes during my stay, which were a perfect way to start my day while surrounded by beautiful walking paths.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Electric vehicle charging station
Sports & Fitness
Fitness centre
Diving
Snorkelling
Canoeing
Hiking
Horseback riding
Tennis court
Golf course
Yoga class
Guest Parking
Cookware/ Kitchen utensils
Services
Free shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Children's pool
Children's play area
Kids club
Spa & Leisure
Beach access
Sun loungers
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Heating
Sitting area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
1 Ritz-Carlton Drive,
Lahaina,
Hawaii,
United States,
96761,
Hawaii
Map view
1 Ritz-Carlton Drive,
Lahaina,
Hawaii,
United States,
96761,
Hawaii
City landmarks
Park
D.T. Fleming Park
1.1
km
Beach
Kapalua Beach
2.1
km
Beach
Honolua Bay
2.3
km
4946 Lower Honoapiilani Rd
Makaluapuna Point
990 m
Hawea Point
1.8
km
Beach
Oneloa Beach
940 m
Village Walking Trail
810 m
Beach
D.T. Fleming Beach
1.7
km
53 Hui Dr
Napili Bay
2.1
km
99 Coconut Grove Ln
Kapalua Coastal Trail
2.0
km
Church
Sacred Hearts Mission Catholic Church
1.7
km
Oneloa Bay
870 m
Mokuleia Beach
640 m
Honokahua Bay
960 m
1 Ironwood Ln
Kapalua Ironwoods
810 m
One Ritz-Carlton Drive
Jean Michele Cousteau's Ambassadors of the Environment
1.7
km
Lahaina
Kapalua Labyrinth
820 m
1000 Office Rd
Kapalua Golf Academy
750 m
Namalu Bay
1.9
km
Park
Mahana Ridge Trail
1.7
km
Nearby
Kapalua Golf Resort
490 m
Church
Harvest at Kumulani Chapel
200 m
Art School at Kapalua
200 m
Gallerie Hawaii
260 m
Ritz-Carlton Kapalua
Xterra World Championship
280 m
Ritz-Carlton Kapalua
Celebration of the Arts
290 m
Ritz-Carlton Kapalua
Kapalua Wine & Food Festival
290 m
Honokahua
470 m
Garden
Honokahua Burial Site
1.7
km
2000 Village Rd
Kapalua Village Center
520 m
Restaurants
Sansei Seafood Restaurant & Sushi Bar
410 m
600 Office Rd
THE POUR HOUSE Italian Kitchen and Wine Bar
400 m
700 Office Rd Suite A101
Alaloa Lounge
10 m
1 Ritz Carlton Dr
Kai Cafe
20 m
1 Ritz Carlton Dr
Ulana Terrace
20 m
1 Ritz Carlton Dr Ritz-Carlton Kapalua
Banyan Tree
820 m
1 Ritz Carlton Dr
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
friendly staff
outdated amenities
pricey dining
7.4/10
Very good
Rooms
6.8
Location
7.2
Service
8.2
Dining
7.8
Guest reviews
7.4/10
based on 6 reviews
9.0
9.0/10 based on 124 reviews
Chris
United States,
May
2024
7.6/10
My stay at the hotel was a mix of delights and disappointments. The rooms were exquisitely clean and comfortable, overlooking the golf course, but the amenities felt a bit outdated. On the bright side, we were pleasantly surprised when we found chocolate covered strawberries and champagne waiting for us in the room, which was a lovely touch; however, the overall room decor felt lacking in modern updates.
Rooms
8.0
The rooms were exquisitely clean and comfortable, but the amenities seemed outdated.
Service
9.0
The service was incredibly friendly and helpful, especially when organizing our excursions and activities. The staff kindly assisted me with all my vacation questions and needs, which made my stay even more enjoyable.
Location
7.0
The location was a bit of a mixed bag. While the hotel's setting by the pools and cascading waterfall features was astonishing, the architecture and winter ambiance were not as appealing. It required a 10-minute walk through traditional style corridors to reach certain areas, which could be seen as a downside.
Dining
6.0
The dining experience was somewhat disappointing, particularly considering the price point. Although the breakfast was tasty, we felt it was overpriced at $42 per head. However, the traditional Irish pancakes were a nice touch to make up for some inconveniences.
Facilities
8.0
The 3-tier pool with cascading waterfall features was truly impressive, creating an oasis-like atmosphere. However, the access to the beach and DT Fleming beach required navigating through multiple buildings, which felt a bit tedious.
clean
outdated amenities
Charles
United States,
April
2024
7.2/10
The hotel is not up to 5-star standards and is overpriced for what it offers. The property is badly located on the golf course, and the room only had one bathroom. However, the large lanai with views of Makaluapuna Point and DT Fleming beach was a highlight for watching sunrises and sunsets.
Rooms
5.0
The room was okay despite being badly located and outdated, not meeting 5-star standards. The promise of two bathrooms was not fulfilled.
Service
9.0
The service was impeccable, from the front desk to the valet, bellhops, pool attendants, and pool waitstaff. The club lounge service was outstanding.
Location
7.0
The hotel is situated on a hillside with beautiful grounds and two large pools and a hot tub. The location is lovely, but the surroundings lack charm and resort feel.
Dining
8.0
The dining experience was overall good with excellent service, but some items were not available. The view from the dining room was enjoyable.
Facilities
The facilities are well-kept and offer a relaxing environment, but some areas need updating to match the price point.
Joseph
United States,
December
2023
8.0/10
The Ritz Kapalua offers very spacious and beautifully decorated rooms that had plenty of room for our family. The service, while most staff were not very enthusiastic, did go above and beyond in some instances. The location is lovely with great amenities, but the strong winds can be a downside. The dining experience was impressive with local specialties, albeit a bit pricey. Overall, a comfortable stay with some exceptional features but with a few areas for improvement.
Rooms
8.0
The rooms at the Ritz Kapalua are very spacious and very nicely decorated, providing ample space for both us and our children, keeping everyone entertained and relaxed despite external stressors.
Service
7.0
The service at the Ritz Kapalua, apart from the housekeeping manager, was not overly eager to assist, but they did make a thoughtful gesture for us during our late flight. They could improve on being more accessible. The staff, however, went out of their way to engage with guests and cater to their needs.
Location
7.0
The location of the hotel is nice, with beautiful pools, landscaping, and a lovely beach. However, the windy conditions can make beach outings less enjoyable. The setting is charming, but some areas could benefit from more greenery.
Dining
9.0
The dining experience at the Ritz Kapalua was fantastic, offering a wide variety of local specialties and impressive ocean views. The breakfast was worth the extra cost with its quality and diversity.
Facilities
9.0
The facilities at the Ritz Kapalua are top-notch, with excellent amenities to enhance your stay.
Ron
United States,
November
2023
7.4/10
The hotel had some drawbacks like no overhead lighting in the rooms, dust in various areas, and slow access to floors, but it also excelled in service with extremely courteous staff. The location was pleasant, with pools for both adults and kids, and the dining experience offered beautiful views, though the quality varied.
Rooms
6.0
I found the rooms a bit dim due to the lack of overhead lighting and noticed dust in the closet, drawers, and under the TV. The elevators to reach the higher floors were slow, and my room was not on the floor I booked.
Service
9.0
The service here was outstanding with helpful and courteous staff across all areas, from the front desk to the pool attendants, truly going above and beyond to fulfill every need.
Location
7.0
The hotel is situated on the grounds of an old pineapple plantation with a lovely view of a sacred Hawaiian site. While the location is nice with pools for all guests, it can get windy, making the water conditions rough.
Dining
8.0
The dining experience was impressive with stunning views of the resort grounds and ocean. However, the quality of the meals varied, and some dishes weren't up to par.
Facilities
7.0
The facilities offered were decent, providing the necessary amenities for a comfortable stay.
Friendly Staff
Slow Elevators
Louis
United States,
October
2023
7.2/10
My stay at the hotel had its ups and downs. The room had a nice partial ocean view, but it felt a bit outdated. The service was a mix of friendly interactions and some disinterested moments. The location was lovely, on the grounds of an old pineapple plantation, but required a 10-minute walk through boring traditional hotel corridors. The dining experience was a real treat with fantastic food and shakes. Overall, it was a decent stay with some room for improvement.
Rooms
7.0
The room had a nice partial ocean view, but it felt a bit outdated.
Service
6.0
The service was a mix of friendly interactions and some disinterested moments.
Location
7.0
The location was lovely, on the grounds of an old pineapple plantation, but required a 10-minute walk through boring traditional hotel corridors.
Dining
9.0
The dining experience was a real treat with fantastic food and shakes.
Facilities
The facilities were decent.
Andy
United States,
October
2023
7.6/10
Our stay was a mix of delight and disappointment. The rooms were nicely updated in 2018 with a thoughtful touch of chocolates and champagne, but the amenities like the pools felt dated. The service was top-notch, going above and beyond, especially with the kind gesture of a complementary pass to the fitness center. The location was spacious and private, perfect for our family with a light sleeper. The dining experience had its highs and lows, with a great local specialty focus but also running out of croissants early. The facilities were adequate, with room for improvement in updating certain areas.
Rooms
7.0
The rooms were average size but freshly updated in 2018.
Service
9.0
The service was over the top, with the friendliest staff I've ever encountered.
Location
8.0
The location was spacious and private, ideal for families.
Dining
7.0
The dining was a mix of unique local specialties and disappointments like running out of croissants early.
Facilities
7.0
The facilities were dated in certain areas but satisfactory overall.
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