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The Ritz-Carlton Maui, Kapalua, Lahaina

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From354US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

1 Ritz-Carlton Drive, Lahaina, Hawaii, United States of America, 96761

The Ritz-Carlton Maui, Kapalua is a AAA Five-Diamond beachfront resort located in Lahaina, Hawaii. It encompasses the Honokahua Preservation Site, honoring ancestral lands and native traditions. The hotel features an extensive array of wellness amenities and dining options that emphasize local and sustainable ingredients. Guests experience a blend of luxurious accommodations and cultural appreciation throughout their stay.

Location

The resort is conveniently located 6 miles from Kapalua and about 30 minutes' drive from Sugarcane. It sits near stunning beaches and hiking trails, inviting outdoor exploration. The dedicated Club Level concierge can assist with arranging transportation and memorable excursions in the area.

Rooms

Accommodations include suites and rooms with ocean or garden views, complete with terraces or lanais. Each room features modern amenities such as flat-screen TVs, coffee machines, and electronic charging stations. Spacious suites provide separate living areas with pull-out sofa beds and kitchenettes. Many rooms also offer access to a pool with a view and luxurious bath amenities.

Eat & Drink

The hotel's dining scene includes the newly reimagined Banyan Tree restaurant, which highlights coastal cuisine infused with Maui's sustainable ingredients. Guests can enjoy a varied menu featuring fresh local produce and seafood. The Club Level offers guests a taste of the islands with a menu featuring seasonal ingredients and a unique breakfast experience with holiday-themed favorites.

Leisure & Business

The Ritz-Carlton Spa, Kapalua includes treatment rooms inspired by ancient Hawaiian traditions, along with fitness classes and a 24-hour outdoor pool. Guests can enjoy cultural history tours and wellness classes, alongside options for golf on two championship courses designed by Arnold Palmer. The resort also features multiple meeting rooms suitable for business events and family gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
37 m² 
Bed options:
1 King Size Bed
Golf view
Shower
Coffee machine
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Deluxe King Room
Max:
2 persons
37 m² 
Bed options:
1 King Size Bed
Ocean view
Shower
Coffee machine
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Deluxe Queen Room
Max:
2 persons
37 m² 
Bed options:
2 King Size Beds
Ocean view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Lahaina 8.6 mi
Airports
Kapalua (JHM) 3.9 mi
Kahului (OGG) 35.0 mi
Train
Lahaina Kaanapali and Pacific Railroad 8.4 mi
Sugarcane Train 8.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Baggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Fireplace
  • Electric vehicle charging station

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Canoeing
  • Hiking
  • Horseback riding
  • Tennis court
  • Golf course
  • Yoga class

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Beach access
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

1 Ritz-Carlton Drive, Lahaina, Hawaii, United States of America, 96761
Map view
1 Ritz-Carlton Drive, Lahaina, Hawaii, United States of America, 96761
Nearby
Kapalua Golf Resort
1700 ft
Church
Harvest at Kumulani Chapel
700 ft
Art School at Kapalua
700 ft
Gallerie Hawaii
900 ft
Ritz-Carlton Kapalua
Xterra World Championship
1000 ft
Ritz-Carlton Kapalua
Celebration of the Arts
1000 ft
Ritz-Carlton Kapalua
Kapalua Wine & Food Festival
1000 ft
Honokahua
1600 ft
Garden
Honokahua Burial Site
1.1 mi
2000 Village Rd
Kapalua Village Center
1800 ft
Restaurants
Sansei Seafood Restaurant & Sushi Bar
1400 ft
600 Office Rd
THE POUR HOUSE Italian Kitchen and Wine Bar
1400 ft
700 Office Rd Suite A101
Alaloa Lounge
100 ft
1 Ritz Carlton Dr
Kai Cafe
100 ft
1 Ritz Carlton Dr
Ulana Terrace
100 ft
1 Ritz Carlton Dr Ritz-Carlton Kapalua
Banyan Tree
2700 ft
1 Ritz Carlton Dr

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
friendly staff
outdated amenities
pricey dining
7.4/10
Very good
Rooms
6.8
Location
7.2
Service
8.2
Dining
7.8
Guest reviews
7.4/10
based on 6 review
8.9
8.9/10based on 120 review
Chris
United States of America, May  2024
7.6/10

My stay at the hotel was a mix of delights and disappointments. The rooms were exquisitely clean and comfortable, overlooking the golf course, but the amenities felt a bit outdated. On the bright side, we were pleasantly surprised when we found chocolate covered strawberries and champagne waiting for us in the room, which was a lovely touch; however, the overall room decor felt lacking in modern updates.

Rooms
8.0
The rooms were exquisitely clean and comfortable, but the amenities seemed outdated.
Service
9.0
The service was incredibly friendly and helpful, especially when organizing our excursions and activities. The staff kindly assisted me with all my vacation questions and needs, which made my stay even more enjoyable.
Location
7.0
The location was a bit of a mixed bag. While the hotel's setting by the pools and cascading waterfall features was astonishing, the architecture and winter ambiance were not as appealing. It required a 10-minute walk through traditional style corridors to reach certain areas, which could be seen as a downside.
Dining
6.0
The dining experience was somewhat disappointing, particularly considering the price point. Although the breakfast was tasty, we felt it was overpriced at $42 per head. However, the traditional Irish pancakes were a nice touch to make up for some inconveniences.
Facilities
8.0
The 3-tier pool with cascading waterfall features was truly impressive, creating an oasis-like atmosphere. However, the access to the beach and DT Fleming beach required navigating through multiple buildings, which felt a bit tedious.
clean
outdated amenities
Charles
United States of America, April  2024
7.2/10

The hotel is not up to 5-star standards and is overpriced for what it offers. The property is badly located on the golf course, and the room only had one bathroom. However, the large lanai with views of Makaluapuna Point and DT Fleming beach was a highlight for watching sunrises and sunsets.

Rooms
5.0
The room was okay despite being badly located and outdated, not meeting 5-star standards. The promise of two bathrooms was not fulfilled.
Service
9.0
The service was impeccable, from the front desk to the valet, bellhops, pool attendants, and pool waitstaff. The club lounge service was outstanding.
Location
7.0
The hotel is situated on a hillside with beautiful grounds and two large pools and a hot tub. The location is lovely, but the surroundings lack charm and resort feel.
Dining
8.0
The dining experience was overall good with excellent service, but some items were not available. The view from the dining room was enjoyable.
Facilities
The facilities are well-kept and offer a relaxing environment, but some areas need updating to match the price point.
Joseph
United States of America, December  2023
8.0/10

The Ritz Kapalua offers very spacious and beautifully decorated rooms that had plenty of room for our family. The service, while most staff were not very enthusiastic, did go above and beyond in some instances. The location is lovely with great amenities, but the strong winds can be a downside. The dining experience was impressive with local specialties, albeit a bit pricey. Overall, a comfortable stay with some exceptional features but with a few areas for improvement.

Rooms
8.0
The rooms at the Ritz Kapalua are very spacious and very nicely decorated, providing ample space for both us and our children, keeping everyone entertained and relaxed despite external stressors.
Service
7.0
The service at the Ritz Kapalua, apart from the housekeeping manager, was not overly eager to assist, but they did make a thoughtful gesture for us during our late flight. They could improve on being more accessible. The staff, however, went out of their way to engage with guests and cater to their needs.
Location
7.0
The location of the hotel is nice, with beautiful pools, landscaping, and a lovely beach. However, the windy conditions can make beach outings less enjoyable. The setting is charming, but some areas could benefit from more greenery.
Dining
9.0
The dining experience at the Ritz Kapalua was fantastic, offering a wide variety of local specialties and impressive ocean views. The breakfast was worth the extra cost with its quality and diversity.
Facilities
9.0
The facilities at the Ritz Kapalua are top-notch, with excellent amenities to enhance your stay.
Ron
United States of America, November  2023
7.4/10

The hotel had some drawbacks like no overhead lighting in the rooms, dust in various areas, and slow access to floors, but it also excelled in service with extremely courteous staff. The location was pleasant, with pools for both adults and kids, and the dining experience offered beautiful views, though the quality varied.

Rooms
6.0
I found the rooms a bit dim due to the lack of overhead lighting and noticed dust in the closet, drawers, and under the TV. The elevators to reach the higher floors were slow, and my room was not on the floor I booked.
Service
9.0
The service here was outstanding with helpful and courteous staff across all areas, from the front desk to the pool attendants, truly going above and beyond to fulfill every need.
Location
7.0
The hotel is situated on the grounds of an old pineapple plantation with a lovely view of a sacred Hawaiian site. While the location is nice with pools for all guests, it can get windy, making the water conditions rough.
Dining
8.0
The dining experience was impressive with stunning views of the resort grounds and ocean. However, the quality of the meals varied, and some dishes weren't up to par.
Facilities
7.0
The facilities offered were decent, providing the necessary amenities for a comfortable stay.
Friendly Staff
Slow Elevators
Louis
United States of America, October  2023
7.2/10

My stay at the hotel had its ups and downs. The room had a nice partial ocean view, but it felt a bit outdated. The service was a mix of friendly interactions and some disinterested moments. The location was lovely, on the grounds of an old pineapple plantation, but required a 10-minute walk through boring traditional hotel corridors. The dining experience was a real treat with fantastic food and shakes. Overall, it was a decent stay with some room for improvement.

Rooms
7.0
The room had a nice partial ocean view, but it felt a bit outdated.
Service
6.0
The service was a mix of friendly interactions and some disinterested moments.
Location
7.0
The location was lovely, on the grounds of an old pineapple plantation, but required a 10-minute walk through boring traditional hotel corridors.
Dining
9.0
The dining experience was a real treat with fantastic food and shakes.
Facilities
The facilities were decent.
Andy
United States of America, October  2023
7.6/10

Our stay was a mix of delight and disappointment. The rooms were nicely updated in 2018 with a thoughtful touch of chocolates and champagne, but the amenities like the pools felt dated. The service was top-notch, going above and beyond, especially with the kind gesture of a complementary pass to the fitness center. The location was spacious and private, perfect for our family with a light sleeper. The dining experience had its highs and lows, with a great local specialty focus but also running out of croissants early. The facilities were adequate, with room for improvement in updating certain areas.

Rooms
7.0
The rooms were average size but freshly updated in 2018.
Service
9.0
The service was over the top, with the friendliest staff I've ever encountered.
Location
8.0
The location was spacious and private, ideal for families.
Dining
7.0
The dining was a mix of unique local specialties and disappointments like running out of croissants early.
Facilities
7.0
The facilities were dated in certain areas but satisfactory overall.
friendly staff
dated amenities
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Rooms and Guests2 Guest, 1 Room