The Ritz-Carlton Maui, Kapalua, Lahaina ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

1 Ritz-Carlton Drive, Lahaina, Hawaii, United States of America, 96761

The Ritz-Carlton Maui, Kapalua is a AAA Five-Diamond resort nestled on the coast of Lahaina, Hawaii. It is known for its commitment to cultural preservation, evidenced by its adjacent Honokahua Preservation Site. The resort features a sustainable culinary approach, incorporating locally sourced ingredients from Maui. Guests have access to luxurious accommodations and stunning views of the Pacific Ocean.

Location

Situated approximately 6 miles from Kapalua and 11 miles from Sugarcane, the resort is easily accessible to nearby attractions. The property is positioned near scenic beaches, hiking trails, and ocean views, offering opportunities for exploration. Transportation options for guests facilitate easy movement throughout the area, enhancing the overall experience of the Hawaiian landscape.

Rooms

The hotel offers a variety of accommodation options, including one and two-bedroom suites with ocean or garden views. Each room features a kitchenette, separate living area, and premium amenities like a deep soaking bathtub. Many rooms are designed with Hawaiian-inspired artwork and come with air conditioning and streaming services. Some units boast private balconies or patios, enhancing the experience of the surrounding landscape.

Eat & Drink

Culinary offerings include the newly transformed Banyan Tree restaurant, which emphasizes coastal cuisine with locally sourced ingredients. The Club Level menu provides guests with a taste of the islands, featuring dishes made from fresh Mahi Mahi and Maui-grown fruits. Guests can also experience thematic breakfasts and enjoy cocktails at the Alaloa Lounge, set against striking ocean views. Specialty stations at dining venues highlight unique local flavors like Hawaiian salt and li hing mui.

Leisure & Business

The Ritz-Carlton Spa integrates ancient Hawaiian traditions into its wellness treatments, complemented by a fitness center and various mind/body classes. Guests can enjoy outdoor activities like golfing on two championship courses or participate in cultural history tours. The Club Lounge serves as a suitable location for family gatherings or business planning, with concierge assistance available for excursion arrangements. Event spaces include 20 indoor and outdoor meeting rooms suitable for various gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room Mobility accessible

Max:

2 persons

41 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Deluxe Queen Room

Max:

2 persons

41 m²

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Deluxe Queen Room

Max:

4 persons

41 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Lahaina 8.6 mi

Airports

Kapalua (JHM) 3.9 mi

Kahului (OGG) 35.0 mi

Train

Lahaina Kaanapali and Pacific Railroad 8.4 mi

Sugarcane Train 8.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Oasis Room

“Our room was like a personal oasis, providing tranquility and comfort, with beautiful decor that made us feel right at home.” view full review

Best Spa Experience

“The spa was truly outstanding, offering a relaxing atmosphere and top-quality treatments that left us both feeling rejuvenated.” view full review

Club Lounge Delight

“The club lounge was fabulous, with an incredible selection of food and drinks that made our stay truly enjoyable.” view full review

Luxurious Bathroom

“The enormous bathroom exceeded all expectations, featuring elegant finishes and ample space for a comfortable experience.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Electric vehicle charging station

Sports & Fitness

Fitness center
Diving
Snorkeling
Canoeing
Hiking
Horseback riding
Tennis court
Golf course
Yoga class

Guest Parking

Cookware/ Kitchen utensils

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu
Children's pool
Children's play area
Kids club

Spa & Leisure

Beach access
Sun loungers
Entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Heating
Sitting area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

1 Ritz-Carlton Drive, Lahaina, Hawaii, United States of America, 96761

Map view

1 Ritz-Carlton Drive, Lahaina, Hawaii, United States of America, 96761

City landmarks

Parks

D.T. Fleming Park

3500 ft

Beach

Kapalua Beach

1.3 mi

Beach

Honolua Bay

1.4 mi

4946 Lower Honoapiilani Rd

Makaluapuna Point

3300 ft

Hawea Point

1.1 mi

Beach

Oneloa Beach

3100 ft

Village Walking Trail

2700 ft

Beach

D.T. Fleming Beach

1.1 mi

53 Hui Dr

Napili Bay

1.3 mi

99 Coconut Grove Ln

Kapalua Coastal Trail

1.2 mi

Church

Sacred Hearts Mission Catholic Church

1.1 mi

Oneloa Bay

2900 ft

Mokuleia Beach

2100 ft

Honokahua Bay

3200 ft

1 Ironwood Ln

Kapalua Ironwoods

2700 ft

One Ritz-Carlton Drive

Jean Michele Cousteau's Ambassadors of the Environment

1.1 mi

Lahaina

Kapalua Labyrinth

2700 ft

1000 Office Rd

Kapalua Golf Academy

2500 ft

Namalu Bay

1.2 mi

Parks

Mahana Ridge Trail

1.1 mi

Nearby

Kapalua Golf Resort

1700 ft

Church

Harvest at Kumulani Chapel

700 ft

Art School at Kapalua

700 ft

Gallerie Hawaii

900 ft

Ritz-Carlton Kapalua

Xterra World Championship

1000 ft

Ritz-Carlton Kapalua

Celebration of the Arts

1000 ft

Ritz-Carlton Kapalua

Kapalua Wine & Food Festival

1000 ft

Honokahua

1600 ft

Garden

Honokahua Burial Site

1.1 mi

2000 Village Rd

Kapalua Village Center

1800 ft

Restaurants

Sansei Seafood Restaurant & Sushi Bar

1400 ft

600 Office Rd

THE POUR HOUSE Italian Kitchen and Wine Bar

1400 ft

700 Office Rd Suite A101

Alaloa Lounge

100 ft

1 Ritz Carlton Dr

Kai Cafe

100 ft

1 Ritz Carlton Dr

Ulana Terrace

100 ft

1 Ritz Carlton Dr Ritz-Carlton Kapalua

Banyan Tree

2700 ft

1 Ritz Carlton Dr

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

clean

friendly staff

outdated amenities

pricey dining

7.4/10

Very good

Rooms

6.8

Location

7.2

Service

8.2

Dining

7.8

Chris

United States of America, May 2024

7.6/10

My stay at the hotel was a mix of delights and disappointments. The rooms were exquisitely clean and comfortable, overlooking the golf course, but the amenities felt a bit outdated. On the bright side, we were pleasantly surprised when we found chocolate covered strawberries and champagne waiting for us in the room, which was a lovely touch; however, the overall room decor felt lacking in modern updates.

Rooms

8.0

The rooms were exquisitely clean and comfortable, but the amenities seemed outdated.

Service

9.0

The service was incredibly friendly and helpful, especially when organizing our excursions and activities. The staff kindly assisted me with all my vacation questions and needs, which made my stay even more enjoyable.

Location

7.0

The location was a bit of a mixed bag. While the hotel's setting by the pools and cascading waterfall features was astonishing, the architecture and winter ambiance were not as appealing. It required a 10-minute walk through traditional style corridors to reach certain areas, which could be seen as a downside.

Dining

6.0

The dining experience was somewhat disappointing, particularly considering the price point. Although the breakfast was tasty, we felt it was overpriced at $42 per head. However, the traditional Irish pancakes were a nice touch to make up for some inconveniences.

Facilities

8.0

The 3-tier pool with cascading waterfall features was truly impressive, creating an oasis-like atmosphere. However, the access to the beach and DT Fleming beach required navigating through multiple buildings, which felt a bit tedious.

clean

outdated amenities

Charles

United States of America, April 2024

7.2/10

The hotel is not up to 5-star standards and is overpriced for what it offers. The property is badly located on the golf course, and the room only had one bathroom. However, the large lanai with views of Makaluapuna Point and DT Fleming beach was a highlight for watching sunrises and sunsets.

Rooms

5.0

The room was okay despite being badly located and outdated, not meeting 5-star standards. The promise of two bathrooms was not fulfilled.

Service

9.0

The service was impeccable, from the front desk to the valet, bellhops, pool attendants, and pool waitstaff. The club lounge service was outstanding.

Location

7.0

The hotel is situated on a hillside with beautiful grounds and two large pools and a hot tub. The location is lovely, but the surroundings lack charm and resort feel.

Dining

8.0

The dining experience was overall good with excellent service, but some items were not available. The view from the dining room was enjoyable.

Facilities

The facilities are well-kept and offer a relaxing environment, but some areas need updating to match the price point.

Joseph

United States of America, December 2023

8.0/10

The Ritz Kapalua offers very spacious and beautifully decorated rooms that had plenty of room for our family. The service, while most staff were not very enthusiastic, did go above and beyond in some instances. The location is lovely with great amenities, but the strong winds can be a downside. The dining experience was impressive with local specialties, albeit a bit pricey. Overall, a comfortable stay with some exceptional features but with a few areas for improvement.

Rooms

8.0

The rooms at the Ritz Kapalua are very spacious and very nicely decorated, providing ample space for both us and our children, keeping everyone entertained and relaxed despite external stressors.

Service

7.0

The service at the Ritz Kapalua, apart from the housekeeping manager, was not overly eager to assist, but they did make a thoughtful gesture for us during our late flight. They could improve on being more accessible. The staff, however, went out of their way to engage with guests and cater to their needs.

Location

7.0

The location of the hotel is nice, with beautiful pools, landscaping, and a lovely beach. However, the windy conditions can make beach outings less enjoyable. The setting is charming, but some areas could benefit from more greenery.

Dining

9.0

The dining experience at the Ritz Kapalua was fantastic, offering a wide variety of local specialties and impressive ocean views. The breakfast was worth the extra cost with its quality and diversity.

Facilities

9.0

The facilities at the Ritz Kapalua are top-notch, with excellent amenities to enhance your stay.

Ron

United States of America, November 2023

7.4/10

The hotel had some drawbacks like no overhead lighting in the rooms, dust in various areas, and slow access to floors, but it also excelled in service with extremely courteous staff. The location was pleasant, with pools for both adults and kids, and the dining experience offered beautiful views, though the quality varied.

Rooms

6.0

I found the rooms a bit dim due to the lack of overhead lighting and noticed dust in the closet, drawers, and under the TV. The elevators to reach the higher floors were slow, and my room was not on the floor I booked.

Service

9.0

The service here was outstanding with helpful and courteous staff across all areas, from the front desk to the pool attendants, truly going above and beyond to fulfill every need.

Location

7.0

The hotel is situated on the grounds of an old pineapple plantation with a lovely view of a sacred Hawaiian site. While the location is nice with pools for all guests, it can get windy, making the water conditions rough.

Dining

8.0

The dining experience was impressive with stunning views of the resort grounds and ocean. However, the quality of the meals varied, and some dishes weren't up to par.

Facilities

7.0

The facilities offered were decent, providing the necessary amenities for a comfortable stay.

Friendly Staff

Slow Elevators

Louis

United States of America, October 2023

7.2/10

My stay at the hotel had its ups and downs. The room had a nice partial ocean view, but it felt a bit outdated. The service was a mix of friendly interactions and some disinterested moments. The location was lovely, on the grounds of an old pineapple plantation, but required a 10-minute walk through boring traditional hotel corridors. The dining experience was a real treat with fantastic food and shakes. Overall, it was a decent stay with some room for improvement.

Rooms

7.0

The room had a nice partial ocean view, but it felt a bit outdated.

Service

6.0

The service was a mix of friendly interactions and some disinterested moments.

Location

7.0

The location was lovely, on the grounds of an old pineapple plantation, but required a 10-minute walk through boring traditional hotel corridors.

Dining

9.0

The dining experience was a real treat with fantastic food and shakes.

Facilities

The facilities were decent.

Andy

United States of America, October 2023

7.6/10

Our stay was a mix of delight and disappointment. The rooms were nicely updated in 2018 with a thoughtful touch of chocolates and champagne, but the amenities like the pools felt dated. The service was top-notch, going above and beyond, especially with the kind gesture of a complementary pass to the fitness center. The location was spacious and private, perfect for our family with a light sleeper. The dining experience had its highs and lows, with a great local specialty focus but also running out of croissants early. The facilities were adequate, with room for improvement in updating certain areas.

Rooms

7.0

The rooms were average size but freshly updated in 2018.

Service

9.0

The service was over the top, with the friendliest staff I've ever encountered.

Location

8.0

The location was spacious and private, ideal for families.

Dining

7.0

The dining was a mix of unique local specialties and disappointments like running out of croissants early.